Customer Experience Quotes
The best sayings about Customer Experience that you can share on Instagram, Pinterest, Facebook and other social networks!
-
Highly engaged employees make the customer experience. Disengaged employees break it.
→ -
A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.
→ -
Customer service is not a department, it's everyone's job.
→ -
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
→ -
If you're not serving the customer, your job is to be serving someone who is.
→ -
Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.
→ -
The purpose of a business is to create a customer.
→ -
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
→ -
When it comes to lead referral generation, the customer experience is it.
→ -
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
→ -
Always do more than is required of you.
→ -
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
→ -
But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's still Day One, and that it's early in the day. If anything, the rate of change is accelerating.
→ -
The customer is not always right.
→ -
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
→ -
Until you understand your customers - deeply and genuinely - you cannot truly serve them.
→ -
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
→ -
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
→ -
Well done is better than well said.
→ -
Your most unhappy customers are your greatest source of learning.
→ -
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
→ -
If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
→ -
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
→ -
It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.
→ -
There are no traffic jams along the extra mile.
→ -
There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.
→ -
Know what your customers want most and what your company does best. Focus on where those two meet.
→ -
Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.
→ -
Revolve your world around the customer and more customers will revolve around you.
→ -
You‘ve got to start with the customer experience and work back toward the technology - not the other way around.
→
Share our collection of quotes on social networks – this will allow as many people as possible to find inspiring quotes about Customer Experience!